Attention - Upcoming Password Changes [Archive] - Artist Forum

: Attention - Upcoming Password Changes


ARTadmin
06-17-2016, 02:53 PM
Hello Everyone,

Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

Subject: Your new password for *site name*

Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name



As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

We’re sorry for the inconvenience.



The Community Support Team

Cricket
06-18-2016, 06:14 PM
A good piece of advice, to help in remembering the more complex password, is to do a phrase instead of just randomly adding in the extra requirements.

Example: BoiledCabbageis#1!

That will stick in your in your mind better.

Mel_Robertson
06-18-2016, 09:08 PM
This was a pain in the bum

Mel_Robertson
06-19-2016, 08:04 AM
(still the best art forum online) :biggrin:

ARTadmin
06-20-2016, 03:16 PM
Hey guys,

I'm reading through the thread and here are couple things.
If you are still logged in and you don't remember what your email for this account is, go here: UserCP > Settings & Options > Edit Email & Password. Under this section, your can change your password and your email address is on there.
Direct link is here: https://www.artistforum.com/profile.php?do=editpassword

If you're locked out of your account because your generated password did not work for whatever reason, or you did not receive an email for the password reset, go here: https://www.artistforum.com/sendmessage.php
Make sure you include your username and your email (if you don't know, take a guess, we can always confirm for you)

The password requirements will be 10 characters for now. We might revisit this in the future but for now, we need everyone to update their security to protect their accounts from being breached.

You can also send me a PM for a friend that you're helping out.

Thank you for your patience.

Lee