Mail Issue [Archive] - Artist Forum

: Mail Issue


Mel_Robertson
02-25-2016, 05:16 PM
Okay I'm using Opera browser when I send mail it gives me:
Server error

The website encountered an error while retrieving (WHAT EVER HTML ) It may be down for maintenance or configured incorrectly.

I'll look into why tomorrow, but this is a huge problem for me beccause it means I'm sending duplicate mails, is anyone else experiencing this?

leighann
02-26-2016, 03:41 PM
meli are u just trying to send messages to other members?

Cricket
02-26-2016, 04:04 PM
Moved to: ArtistForum.com Help Desk

Cricket
02-26-2016, 04:06 PM
Okay, I was testing this. Although I have no trouble sending a PM, when I reply to one, I receive an error message.

Server error 500
The website encountered an error while retrieving https://www.artistforum.com/private.php?do=insertpm&pmid=36786. It may be down for maintenance or configured incorrectly.

It does appear that the PM reply was actually sent though, as it shows in my sent folder.

Liz
02-26-2016, 07:47 PM
Oh I just posted a thread about this. I'm trying to send a private message to Leigh Ann and it's not working.

TerryCurley
02-27-2016, 09:39 AM
I have the same problem. But actually the messages are going through. I think it's just not finding the page that says 'message sent' but in actuality it is sent but can't notify you that it was successful. I may be wrong but that is what it seems to me.

ARTadmin
03-01-2016, 10:55 AM
Are you noticing any other issues? double posting for instance?

Kyle

Susan Mulno
03-01-2016, 11:24 AM
I believe it is double posting because we are re-sending it when we get the error notice.
I have noticed the "Mark Forums Read" does not work. The screenshot is what I get when I try.

ARTadmin
03-02-2016, 10:26 AM
I believe it is double posting because we are re-sending it when we get the error notice.
I have noticed the "Mark Forums Read" does not work. The screenshot is what I get when I try.

Can you post a bigger screen shot? hmmm
It might be an attachment issue that's doing this but your thumbnail is bigger than the actual attachment.

Lee

Mel_Robertson
03-02-2016, 10:35 AM
this is what I get
HERE (http://forum.directadmin.com/showthread.php?t=46177) is a solution that may help, might be a config.php edit

Susan Mulno
03-02-2016, 10:35 AM
I am not very tech savvy so it is probably me. I just loaded the screen shot as I do my pictures.

leighann
03-02-2016, 01:23 PM
Are we still not able to send private messages ? dickhutchings :crying:

dickhutchings
03-02-2016, 01:33 PM
I got yours. Did you receive mine?

dickhutchings
03-02-2016, 01:56 PM
I just tried to respond to a private email and I just get a blank page using Firefox.

leighann
03-02-2016, 03:38 PM
It's working, but I still get that weird message after it's sent. :glasses:

ARTadmin
03-03-2016, 11:19 AM
Sending in a ticket to have this looked at. Case #1858993

Kevin

ARTadmin
03-07-2016, 04:21 PM
Got a fix in for this.

Kevin