Updated Smartphone Feedback Thread - Artist Forum
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post #1 of Old 09-25-2014, 01:28 PM Thread Starter
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Updated Smartphone Feedback Thread

We're pleased to announce that we have launched a new smartphone view on the site, in addition to the recently added mobile view in the last upgrade. This version has been designed to have a cleaner look, to fit really nicely into mobile (iPhone, Android) browsers, and unlike most normal web based skins will also include features that are normally reserved for desktop or phone applications. We built this as we realize you all spend more time today on your phones on the forum than you did 2 years ago, and we want to get the mobile view to a place where you can do everything (and more!) that you can do on desktop.

A few notes as I know many of you may have questions:

* This does not replace the free or paid in-apps that you have, such as any mobile apps. This is web-only.
* This new skin will only show when you access the site from a modern (Android 4+, iPhone) phone. It will not show for older phones or for tablets, blackberries or windows phones.
* Please give us some time as we work through bugs. Give it a try, give us feedback in our mobile thread url, and give it a chance. Every change needs time to get used to!​


If you visit the site from your mobile phone, you'll get the new view automatically. You can login, post, reply, upload photos, view your private messages and more. You can also use the legacy mobile view by choosing the top left menu and Exit Enhanced Mobile Mode.

The feedback thread for any bugs, etc, please post below.

**Please let use know the device, software version, and browser being used if reporting any issues.

Thanks!
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post #2 of Old 11-11-2014, 04:24 PM Thread Starter
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*UPDATE*

Hello everyone,

We’re excited to announce that additional features has been added and improvements were made to the enhanced mobile view.
Thanks to the feedback that everyone has provided, we were able to tailor the mobile view to better fit forum members’ needs and fix a few bugs along the way.

A few of the new features that were added includes:
• Completely replacing the PM system with one that better matches what members see in the desktop version.
• A pull-to-refresh functionality has been added on all appropriate pages in addition to the refresh already available in the overflow menu.
• A new scrolling feature has been added so that if the user starts scrolling the screen prior to an auto-scroll happening (like moving to a post per the current read position), the auto-scroll is cancelled so the user is not fighting with it.
• There is now a font size preview in the Font Size settings page so the members would know what to expect.
• Sticky topics can now be hidden from within the page where they are being viewed
• The vote count on poll results has been animated to count up along with the bar graph animations that were already present.

Now on to some of the fixes we that have implemented:
• After sharing a photo from the media viewer, the user will not be returned to the media viewer instead of the topic.
• PMs will now be correctly marked as viewed and word-wrapped.
• The forum will now work with iOS Safari if the user had opted to block all cookies.
• Double-tapping buttons or links will no longer cause functionality to execute twice.
• The text in the header is now re-sizing correctly when members are scrolling through the page or opening the side menu.

Please give this newly improved version of the mobile view a try and feel free to let us know what you think in the feedback thread.

**Please let us know the device, software version, and browser being used if reporting any issues.

Thank you.
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post #3 of Old 12-23-2015, 10:44 AM
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I see a problem when I click on a link to an updated thread. It starts going to the thread and then brings me to the home page instead. This in the enhanced smart phone only. I don't see this problem on my PC.
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post #4 of Old 12-24-2015, 09:18 AM Thread Starter
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Hi there,
Are you referring to when you click on an updated link from your notifications? Also, what phone are you using?

Thanks
Marie
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post #5 of Old 12-24-2015, 03:02 PM
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Yes, when a thread I'm subscribed to is updated, I get an email with a link to the latest post. When I click on it I can see the correct address for a few seconds and the it reverts to the forum home page and I have to search for the thread.

I'm using an android phone.
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post #6 of Old 12-27-2015, 09:17 PM Thread Starter
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Hi,

The tech team is aware of this issue and they are presently working on trying to resolve it. We hope to have that fixed soon.

~Sheena
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post #7 of Old 01-03-2016, 12:20 AM
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I've been using Mobile view option to access this site.
I finally tried the regular view and found out that I have been missing most of the cool stuff on and about this site. Also I had a huge, massive, kinda not small, tiny little problem getting the menus to work in mobile version. Lotta time it no do. Mostly it just highlighted. That's it. Nothing else happened except it highlighted.
Hope this helps improve the site.

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post #8 of Old 01-04-2016, 11:21 AM Thread Starter
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Quote:
Originally Posted by WoodlandSpirit View Post
I've been using Mobile view option to access this site.
I finally tried the regular view and found out that I have been missing most of the cool stuff on and about this site. Also I had a huge, massive, kinda not small, tiny little problem getting the menus to work in mobile version. Lotta time it no do. Mostly it just highlighted. That's it. Nothing else happened except it highlighted.
Hope this helps improve the site.

Can you please provide the os browser and model of your phone? It will help us troubleshoot the issue.

Kyle
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post #9 of Old 01-05-2016, 08:25 AM
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Quote:
Originally Posted by ARTadmin View Post
Can you please provide the os browser and model of your phone? It will help us troubleshoot the issue.

Kyle
Moto E 2nd generation, chrome, android.
The last few times I tried to access this site my browser froze. Till now of course.

Last edited by WoodlandSpirit; 01-05-2016 at 08:26 AM. Reason: extra letter
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post #10 of Old 01-05-2016, 09:59 AM Thread Starter
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Quote:
Originally Posted by WoodlandSpirit View Post
Moto E 2nd generation, chrome, android.
The last few times I tried to access this site my browser froze. Till now of course.
Sorry what version of android?

Thanks
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